Everything about the $50/month website service

Yes. A one-time, non-refundable $100 deposit starts the project. It isn't an extra fee on top of the service — once your website launches into production, the deposit is applied as your first two months of the $50/month service, so your next payment isn't due until month three.

Your service period starts the day your website goes live in production, and the first two months are already covered by the $100 deposit. Everything before launch — consultation, planning, design, revisions, domain selection and registration, DNS and SSL setup — happens before that. Recurring monthly billing begins in month three.

There's no separate setup fee and no multi-year contract — only the one-time $100 deposit, which is credited toward your first two months after launch. After that the service runs month to month. You can cancel at any time by telling us in writing; the service stays active through the period you've already paid for. The deposit itself is non-refundable.

Most clients pay by card or bank transfer on an automatic monthly schedule, which is the simplest way to keep the account current. If your business requires a mailed or emailed invoice with terms, we can set that up — just tell us during onboarding so the account is configured that way from the start.

We reach out before anything changes. You'll get a reminder by email and, if we don't hear back, a phone call. Only after repeated non-payment does the site go dark, and a $100 reconnect fee applies to restore service. Nothing is deleted during that window — bringing the account current turns everything back on exactly as it was.

Your rate stays where it is unless you ask for additional services, such as moving to the Professional tier or adding advanced SEO or PPC assistance. If a broad price change ever becomes necessary, existing clients get written notice well ahead of time.

You contact us directly — the same people who built your site. There is no ticket queue, no offshore call center, and no chatbot in between. Email or call, describe what you want changed, and we handle it.

Small edits — a phone number, hours, a paragraph of text, swapping a photo, adding a staff member — are usually done the same business day, and almost always within one business day. Larger requests like a new page or a seasonal landing page typically take a few days depending on how quickly you get us the content.

Content edits aren't bundled into the monthly fee — requested work is billed at our standard rate of $175/hour with a 0.7-hour minimum, and we quote it before we start. Larger net-new development, like a full redesign, a custom booking or e-commerce system, or a second website, is scoped and quoted separately.

Regular business hours, Monday through Friday, Eastern time. Site-down emergencies are handled outside those hours because uptime monitoring alerts us automatically — we often know about an issue before you do.

Hosting is included in the $50/month with no separate bill. Your site runs on modern managed infrastructure with a global content delivery network, so pages load quickly for visitors whether they're across town or across the country.

Yes. Every site we host gets an SSL certificate that renews automatically, so visitors always see the padlock and never a browser security warning. You don't have to buy, install, or renew anything.

Uptime monitoring checks your site continuously and alerts us the moment it stops responding. Because we control the hosting stack, we can diagnose and fix problems directly rather than opening a ticket with a third-party host and waiting.

Your site is built without the plugin sprawl that makes most small-business sites easy targets. Server software is patched routinely, forms are protected with rate limiting and spam filtering, and administrative access is limited. If something ever did go wrong, restoring from a clean copy is our problem to solve, not yours.

Every site is designed mobile-first, because that's where most local searches happen. We test real layouts on phone, tablet, and desktop widths before launch — not just a shrunken desktop view.

Less than you'd expect. A rough idea of the pages you want, your services and service area, your hours and contact details, and any photos or logo files you already have. If you don't have written copy, we draft it for you and you edit it — most clients find reacting to a draft far easier than starting from a blank page.

We work with what you have and fill gaps with high-quality licensed imagery that matches your industry, then optimize everything for fast loading. When real photos of your team, storefront, or completed work exist, we always prefer those — they convert better than stock — and you can send them to us any time to swap in.

Absolutely. Send us the text and we'll place it, format it, and make sure it reads well on every screen size. Many clients prefer this for service descriptions where they know the details best, and leave the page structure and SEO wording to us.

We build with accessibility fundamentals in place: semantic page structure, readable color contrast, keyboard-navigable menus, descriptive alternative text on images, visible focus states, and proper form labels. That helps visitors using screen readers or keyboards, and it also happens to be exactly what search engines reward.

Contact forms and maps are standard and included. Booking, quoting, payment, and similar interactive tools are possible too — we'll scope what you need, tell you honestly whether it fits the standard service or needs a custom quote, and build it so it matches the rest of the site.

Yes. Businesses change — new services, new branding, a new location. Refreshes to layout, colors, and imagery are a normal part of a long-running account. A full ground-up rebuild is a separate conversation, and we'll be upfront about that before any work starts.

Because we own the website and the domain under the utility-style model that keeps the monthly cost at $50, they stay with us when the service ends. Your content is yours — text, photos, and logo files you provided are returned to you on request. We will not resell your exact business name to a competitor.

You're welcome to ask, and we'll consider it in writing. It isn't automatic: a completed site represents a significant investment of design and development time, so any buyout is priced at that time based on the work involved. If we agree, we transfer the domain and hand over the site files cleanly.

Often, yes. We'll review what exists, tell you honestly whether it's worth migrating or better rebuilt, and handle the move either way — including your existing domain if you own one. The $50/month minimum still applies once your site is live with us.